Security Overview
XelyVibe is committed to protecting the information artists and clients share with the platform. This page describes, at a general level, the safeguards XelyVibe relies on to protect accounts, payments, and personal information.
Account Protection
XelyVibe requires a strong password to create an account, and passwords are never stored in plain text. Sign-in and password-reset attempts are monitored for suspicious activity, and repeated or excessive attempts are automatically slowed down to protect against automated abuse.
Access Controls
Every sensitive action on XelyVibe — viewing another user's data, managing a booking, accessing the administrative dashboard — is checked on XelyVibe's servers, not just hidden or shown in the interface. Administrative access is further restricted: only a protected set of administrator accounts can access platform-wide management tools, and the platform's highest level of administrative access cannot be modified or escalated to by any other account.
Payment Security
All payments on XelyVibe are processed through Stripe, a payment processor used by many major platforms. XelyVibe does not receive or store full credit or debit card numbers; card details are handled directly by Stripe. Every payment event XelyVibe acts on is cryptographically verified as genuinely coming from Stripe before it is trusted.
Data Protection
Access to the information stored about clients and artists is controlled and limited to what each part of the platform needs to function. For details on what information XelyVibe collects, why, and how you can request its deletion, see XelyVibe's Privacy Policy.
Platform Safety
XelyVibe can suspend or restrict an account that violates its Terms of Service or Artist Agreement, engages in prohibited conduct, or poses a risk to the platform or other users. A suspended or restricted account immediately loses access to the affected platform features until the matter is resolved.
Vulnerability Reporting
If you believe you have found a security vulnerability affecting XelyVibe, please contact XelyVibe at support@xelyvibe.com with details so it can be reviewed. Please avoid accessing, modifying, or disclosing data that is not your own while investigating a potential issue.
Changes to This Security Page
XelyVibe may update this page from time to time as its security practices evolve; the version and last-updated date at the top of this page reflect the version currently in effect.